Walking in was fine, we waited for the server to be ready and she asked for our id’s. My partner showed his drivers license and I showed my birth certificate as I didn’t drive to the restaurant so I didn’t have my own license on me. She said it was fine until another worker stormed to the front desk extremely rudely and demanded that it wasn’t a legal document. I received no explanation as to why it wasn’t, no offer for alternatives like matching card details, no apology, just a blunt no. To that second worker, go take a class in customer service and have a look around to see the massive groups of children you had that were seemingly fine to come in. But no, so I went and drove the 30 minutes back to my hotel just to get my id to go elsewhere! 5 other places this week accepted it just fine! To the restaurant, sort out your staff.

A great place to rest and relax after being out on the wharf. We stopped in here for lunch - pizza - had great service, fabulous food and at good prices. Would definitely eat here again.

Fantastic place to have a drink or eat a pizza by the sea. I loved that the brewery is inside the restaurant.

We had previously come here for drinks and finger foods. Amazing location. This time we were told to sit at the bar on stools as we only wanted drinks (although were likely to end up eating). There were plenty of other tables but apparently not available to us.
Sorry Shelter, we now choose the nearby and very excellent Goose Cafe and Hilton Garden Inn, both welcoming with outstanding service.

We were hungry and thirsty after walking the jetty and stopped by for lunch. They use a hybrid ordering system where you can scan the qr code at you table and order online but as we were from Canada the system would not accept our phone number. No problem, we just flagged down a server and they ordered for us. We wanted to try the Big Splash low alcohol beer and it was refreshing. My cucumber salad was amazing with roasted red peppers and feta. My partner had the prawn buns which she enjoyed. Fun friendly vibe in a beautiful location, what's not to like.

Enjoyed the beers and pizza. Staff were friendly and attentive. Fantastic location at the beach

A wee tasty meal after a long walk on jetty. Great choice of beers too

After a lovely walk along the jetty this is a perfect stop for some food. Ordered at the table and came through quickly.

Highly recommend the chicken burger and the bratwurst is as big as it looks in the photo!

Great background music and a lovely vista to enjoy eating in. Very attentive staff and good priced food ☺️

The Shelter is a brewery with a large open sided restaurant. Staff were pleasant cheerful and did their best to seat you quickly. Pizza and the pork escalope with a surprisingly good low alcohol beer (we bought some to take home). Long social tables with outside eating area. Takeaway/Coffee shop as well.

Overall disappointing.
$28 chicken burger was very disappointing, tiny bit of
Deep fried oily chicken not much bigger than a slider accompanied with a side of chips. I was expecting something that looked better fi the price. Also the forgot to bring out my daughters meal which the sis promptly after asking.

Blue Swimming Crab is the must try item. Delicious and Amazing.

Prawn buns also surprisingly good - so as the oyster - very good.

The Beer Paddle also allows to try different favors which is very nice.

and yes, they serve the food very quick and the food quality is so good.

Enjoy the food and atmosphere here.

Food quality is superb. The atmosphere is very vibey. Location-wise, I can't say if it's a good location, but it is not that hard to find. Value for money is the same as the other restaurant.

Great beers, food and people watching.
Located directly on the foreshore opposite the jetty makes for a great spot for an evening meal.
Craft beer selection was good and the Shiraz was delish.
Be careful of the prosciutto pizza as ours had too much chilli for my wife. We spoke to the manager and he was so helpful, fixed it up for us.
The mussels were delish.

Shelter Brewing Co. Was a ripper! Along with the core range of beers 🍻 Food was a visual and culinary treat – chilli mussels stole the show 🍲, garlic stracciatella wood fire pizza was spot on , and corn poppers had the perfect crunch outside but were a tad doughy inside 🤔could be better. Prawn buns were good. Service was on point, staff crushed it despite the buzz 🌟. Massive space with heaps of seating options – indoors, outdoor, upper deck, lounge… take your pick! And WOW, that jetty view is the cherry on top.
Big shoutout to all the chefs – your hard work is paying off, bravo! 👏 Would come back for that mussels and pizza combo

We had a lovely evening. My husband enjoyed the beers & I appreciated the opportunity to try some locally made fruit drinks. Dinner was very nice, exactly what I expect from a brewery. They were packed but they had the staff on to cope with it, everything arrived in a timely manner and with a smile.

Always love shelter for a relaxed lunch / dinner.
Pizzas are great.
Pork was fabulous, crab entree was a little disappointing. But all other meals were good.
Staff are friendly and attentive 5/5.

Amazing location with an and there is always room for walk ins. Menu pretty dull unless you like pizza. Salads are over priced and tasteless, one of them was literally a plate of lettuce. Impressive beer menu but nothing much else. Doesn’t except cash so if you’re trying to keep cash alive so we don’t fall into a cashless society don’t come here. Not the best service!

Shelter is a great little lunch spot when you’re in Busselton, just around the corner from the Busselton Jetty ticket office so it’s always buzzing with tourists, weekends especially.

Big fan of the outdoor seating under the patio umbrellas, just keep an eye on your food unless you fancy sharing it with the resident seagull trolls. SEAGULLS NEARLY HIJACK OUR FRIES!!! TWICE 🤪

The free self-service water is a total win on a hot hot day.

The food is yummy, their beer is worth a try 🤩. Family and kid friendly, they have long benches for larger group which is awesome…

Shelter Brewing Co was the perfect late-night stop after a full day — casual, buzzy, and welcoming.

We went in light (or so we thought): chips with aioli, a dessert brownie, wine, and a cocktail… and quickly realized the portions are huge. Self-control was required. 😄 Everything was spot on, and the vibe made it easy to linger.

Cool industrial space, genuinely friendly staff, and that relaxed “stay for one more” energy. Over and above — exactly what you want in a late-night spot by the water.

Fabulous location, some great beers snd excellent food. We highly rated the pale ale, the riesling, the pork schnitzel, crab cakes and the most amazing chocolate brownie.

Very popular restaurant. We need to wait before seated. The waiter arranged table efficiently. As I only went with my child,we only ordered prawn burgers , a classical margherita pizza and a cup of coffee.Like the oven baked pizza very much. The crust was cripsy and the price is reasonable. The waitress was very caring and attentive. Give us small plates for sharing.

Went for breakfast this morning,my daughter ordered bacon and egg bap on GF bagel ..food came out with no bacon or egg in the bagel yep dry empty bagel .they explained it was a mistake and would ask kitchen to redo the order 25 minutes later with all of us finished still no sign so we asked for refund .supervisor could only issue refund so we had to wait for supervisor who then had to find the original ticket so eventually after 40 minutes of wasting our time we left .without an apology from supervisor just that refund would be in our account in a few days . Really disappointing

The mussels and a paddle is the way to go. The hazy IPA was the favorite. Great spot right by the jetty. Nice sunset from here too! Has a good amount of seating indoor. Outdoor is a good option to soak up the sun and also has some space heaters by some of the tables.

Disappointing visit on this occasion. We seemed to receive lower-quality versions of our dishes compared to what we saw being served to other tables-perhaps because we were seated right by the kitchen. The prawn burger was a letdown, though the kids' fish and chips was actually quite good. Service was average; one staff member even pulled a face while serving the children's meals, which didn't feel very welcoming. Usually a great spot, but this time both the food consistency and the service fell short.

The Shelter in Busselton was in a great location directly opposite the jetty and next to an open park area that has a sound shell. At the time we were there there was a band singing Christmas carols.
When we arrived it was busy and we didn’t have a reservation, but the team were quick to find us a table and answered any questions we had.
I had the mussels and my husband the bratwurst bun, which both were plentiful and good. We also had their citrus beer, which wasn’t up my alley to much but my hubby was happy! All in all, great location and good food 🙌

The location is great as it just before the Busselton Jetty. It's a micro brewery and restaurant.
You can get seafood, burgers, pizza and salad. The potion is good. Ordered the prosciutto pizza and it was delicious. It has a tinge of spicness. The chicken burger is tender.

Wish I’d read the Trip Advisor reviews first. Dreadful experience.
My Mum has some specific dietary needs, so we’d emailed a few days before to check with them and were assured she could be accommodated.
Queued up for twenty minutes to get to the table we had pre-booked, so we ordered food half an hour after our original booking (due to the wait). We all ordered drinks and a main, as well as the discussion about my Mum’s meal. All fine so far. Fifteen minutes later we were told we had 15 minutes before we needed to leave for the next seating. This was sorted out pretty quickly.
Forty five minutes between the first of the eight mains to the last arriving at the table, even though we all ordered together. My Mum’s meal took three different revisions from the kitchen who kept saying that they couldn’t make a dish with no added salt despite checking earlier in the week with the restaurant.
To apologise they were not going to charge for her meal.
Bill comes, we’ve been charged for her meal so another twenty minute wait to get that sorted.
Also mixed up the allergy requests for two other meals and the wait staff had no idea which was which.
Frankly, the place is a rabble with a nice view.

Nice atmosphere, Ceviche was overpowered by spice/chilli. Very busy coupled with slow service. Back again in December- hopefully it will be better ?

Enjoyed a paddle of beer post Busselton jetty walk.
Meal menus look delicious but we weren’t hungry so just enjoyed an array of beers.
Service was friendly and helpful
Loved the ginger beer the most.
Would love to return to enjoy the view, vibe and meals

A modern large brewery tap room set up that has a great position adjacent to the Busselton Pier. Apart from a toasted crumpet from the café section we didn’t eat here as we primarily popped in midafternoon to try their beers of which there were several (something like 14 different ones) to choose from.
The couple of beers we tried were very good but as a tap room experience it all left me a bit cold as the high ceilings and modern build all made it a bit sterile and lacking in atmosphere.
It was good, but as far as a craft beer tap room experience goes I much preferred the Beerfarm and the Margaret River Brewhouse.

I’m not sure what I was expecting but I order a limited release wheat beer (excellent- world class), the hand cut chips (not bad - a bit cold and not enough sauce) and a wood fired prosciutto pizza pizza (not so good that I ate half of a slice). Why was the pizza not so good, a good crust with pizza sauce, nice, crisp and warm, but oh my the topping! The topping was supposed to be tomato (non seen), prosciutto (warm but not cooked with fat rendered), chili flakes (non seen), rocket (they got that right), Parmesan (sprinkled on as an afterthought and fresh sitting like and invitation gone bad on top of the prosciutto.
After only eating a small bit it drew the attention of the Manager after numerous staff walked passed pretending not to notice. The Manager was very professional, acceptable of the feed back and offered a refund (declined), to take the pizza home (no thank you) and then offered a refund again (accepted as I was still hungry).
If there is a next time, I’ll stick to the exceptional and excellent beer and maybe a bar snack at best.
Noted this was just a personal experience on a particular day, and not hung may be different for others, cheers.

Great dining experience, very good service, very enjoyable meals. We sat at the 'bar' as no table seats were available, it was quite comfortable and service very prompt and polite. The pizza was served in a very timely manner and was enjoyable.

The clams were tasty and fresh, really good if you like seafood. Service was fine, staff friendly and helpful.

Bread came complimentary at first, but we finished it quickly and ordered more. Charged full price, no discount. Weird because it’s $2 only if we had bought it together.

Burger was just okay, nothing special at all.

Overall, it’s a tourist spot near Busselton jetty, easy to walk to, nice vibes but food average. Go for the location, not the food.

We came for a mid-journey snack as we drove towards Margaret River. The garlic butter mussels (mild spicy) were good value for money. They came with 2 slices of bread for dipping into the sauce. The mussels were fresh, and we enjoyed it thoroughly. Service was prompt and great. We got a nice seat facing Busselton Jetty. There were some road closures along the way but didn’t affect the traffic much.

— Conveniently located right by Busselton Jetty, we stopped by here twice during a short stay in Busselton - once for lunch and the other for post dinner drinks. The beer paddles are great for trying out their many different beers. Really liked the huge space too with high ceilings, with both indoor and outdoor seating options. We also picked up some cute merch and takeaway drinks on our last day in Busso!

(Photos by @annopano)

We had visited the Busselton Jetty underwater observatory and decided to call in to the Shelter Brewing Co bar & restaurant for a sundowner. The location as the sun came down was atmospheric and the in-hose brewed beer was excellent. However the staff fell well short in customer care. The waitress who showed us to our table was surly at best. Having shown us to a table in the exposed and windy part of the outdoor area, I asked if we could have an empty table in the more sheltered area, but she advised that these were already reserved, which we understood. However a couple who were leaving, kindly offered us there table which we were pleased to accept. The waitress appeared miffed at this and exclaimed that it was just as windy as the table she had offered us. This was clearly not the case, but who wants to start an evening with an argument over tables? Next to the bar to order drinks. I tried to engage the barman about the range of drinks and the sizes of the small or large drinks which were not clearly distinguishable. The answers were clear but blunt and no attempt was made to welcome me and make me feel valued. A smile can go a long way, but there was no sign of that. My partner visited the bar for a second round of drinks and exclaimed on return that 'we would not becoming here again', as despite being clearly first at the bar and the next to be served, the barman ignored her and served someone else. That's when I decided a review was necessary.

Most of the food (burgers) arrived cold, which is unacceptable considering the cost. My meal (squid) arrived after my family had completely finished eating, which only came after asking several times to check on the whereabouts of my meal. My squid was extremely salty, and very disappointing having had to wait for such a long time. Overpriced and very expensive for the portion sizes. Service is very average. Very chaotic arrangement!!

Great local brewery/ pub that caters to small and large groups. Service staff are warm and the food is decent. Wait time for food is within reason. You will want to make reservations If group size is more than 6. Ample parking and certain tables will have views of the jetty. Outside sitting is available for patrons with pets or wanting to bask in the sub/ gas heaters.
Payment is cashless via their online ordering or the wait staff can take your orders and payment made via eftpos.

Usually visit the Shelter every time we come to Busso. I was controversial about the Bratwurst as a menu item when it’s not Octoberfest a few months ago. Thought I’d give it a crack . Long & skinny , not that typical fat juicy Bratwurst. But the whole thing was delish , loved the side of sauce as well. Kids menu needs chicken nuggets or something else kids love , as it is limited. Main menu still needs a few more options.
Customer service is fast & friendly.
Hurry up and build in Mandurah LOL

Shelter Brewing Co has a great location right by the foreshore with a lively vibe and plenty of seating. The beers are decent and the setting makes it a good spot to relax.

That said, the experience didn’t quite live up to the hype. Service was a bit slow, the food was average for the price, and surprisingly there were no fish and chips on the menu – which felt like a big miss for a coastal brewery. Overall, it’s more about the venue than the quality. Worth a visit, but not outstanding – 3 stars.

A Super delicious lunch, amazing gluten free options! I ate the chilli mussels- a massive serving and so delicious, accompanied with a gluten free sourdough.
My son loved his apple juice and scoffed an entire pizza.
Service was efficient and friendly. Will definitely return soon :)

Stopped in for an afternoon brew before heading out for dinner. Great spot, good service, and their own food menu looked like it would hit the spot. We'll definitely be back to sample it next time we're in Busselton.

Had a lovely lunch and experience today,my husband and I totally enjoyed our delicious lunch, shout out to the kitchen staff food was delicious and arrived quickly and pipping hot.
Our experience was all the more enjoyable also due to the lovely young lady that took our order Hayley thankyou you made our visit, you are such a great friendly obliging young lady such a valuable staff member I hope management pass on our appreciation.
Really recommend a visit to the restaurant near the Bussleton jetty.

Nice place, have been here a few times as walk-ins, thankfully as a couple so didn’t have an issue being seated as it is a super busy place - highly recommend to book if you’re going on a weekend with more than 4ppl.
We were sat at the bar which was actually nice to be away from the hustle and bustle of people. I enjoyed a tasting paddle and both hubby and I had the bratwurst for lunch, which was top notch!!

We dropped by for an evening on the weekend and were relieved to find no queue, which we were seated quickly and could relax right away.

The pork chop was delicious, really standing out as a highlight of the meal. The pizza was average in flavor.

Nice touch that coloring sheets were given to kids complimentary, which kept them entertained before the meal.

We spent $90 for 2 adults and 2 children.

Great ambience here, there’s table service, bar service or QR code ordering. I enjoyed the pizza and chicken wings, the rest of the table reported the prawn buns were disappointing as was the bratwurst. Mussels were decent though!

Visited this place after walking Busselton Jetty.
Love how this place has got a brewery and visitors can take a tour.

Food was great and coffee was the highlight.

The whole vibe of this place is so majestic with million dollar views.

We had a great lunch - staff were excellent, even though it was very busy. Salads were sensational - the beetroot and cauliflower are what we had. Fab playlist too :)

Not normally somewhere we'd go, but enjoyed the great atmosphere and the pizza was awesome. Staff were friendly. Definitely will visit again and hope to try their chilli mussels.

Stopped here for a late, light lunch after travelling most of the day. Servers were really friendly and offered suggestions suited to my appetite. I had the squid and a cider - both were delicious. Food came out very quick, despite the place being packed.

Worst pizzas we have ever had. Setting is lovely and drinks are reasonable, service is fine but the food was AWFUL. Nice place for a drink only.

Fantastic food, the squid is a must order. Might head back for dinner again later tonight. Pizzas were awesome, chicken wings are to die for. They also have plenty of options and tasting slates available for their beers.

Had an awful experience yesterday. We walked in looking for a table for four. Lots of staff milling around, young man begrudgingly brings us to a high table, slaps menus on the table and walks off. We’ve two toddlers so not really suitable for us so I ask one of the female front of house staff if there would be a table more suitable for our family, which by the way there are heaps! Heaps and heaps of table space all through the floor. She is the most unprofessional in her response, she mutters under her breath eh probably not!!!??? We ask so are all the multiple tables we see dotted around booked out and she snaps yes and walks off! WOW! Somebody shouldn’t be working in hospitality if they have no manners! I spot a table become available where the couches are so I go over, ask another staff member if I can sit and he’s super friendly and say yes no problem! We spend close to two hours eating and the entire time we are all the tables and more that were supposedly booked out remain empty. Clearly the front of house need a refresher on how to speak to customers, how to turn tables and how to work the booking system. If I was management or the owner I’d be fuming. Friday arvo and staff turning away customers!! Not cool.

Shelter Brewing Co in Busselton is a fantastic spot for a relaxed outing. The staff delivers good and friendly service ensuring a warm and welcoming experience. The menu is packed with delicious options. The food was tasty and portion sizes were reasonable. Whether you’re enjoying a casual meal or a drink by the iconic Busselton Jetty it's definitely a good dinning experience. Restaurant is popular and gets crowded but lots of seating available. Pricing on the high side.

Great Venue, Great Food. We visited Shelter with friends on Saturday night, and as usual, had a great evening. The food was lovely, and the service was excellent. We had pizza, salt & pepper squid and the cauliflower dish. It was all delicious. We would definitely recommend this venue. It always delivers

Lovely atmosphere Stopped in here for lunch after the jetty walk. Staff were lovely, food was delicious and service was fast. Good prices too.

A great pub atmosphere Had a mid week lunch with some friends. Nice, relaxing atmosphere & lovely outdoor area with ocean & Bussleton jetty views. Super friendly staff who were most attentive - they even came to let us know that an onsite brewery tour was about to begin if we would like to join in!! Easy to use the on table ordering. Good sized meals and the cheeseburger was delicious!

The Shelter Brewing Co in Busselton:

What a gem! The Shelter Brewing Co in Busselton was an absolute delight. The atmosphere was electric. The staff were incredibly friendly and attentive, making us feel right at home.

The beer paddle was a standout, offering a fantastic variety of flavors. The food was equally impressive, with fresh, high-quality ingredients and generous portions. We especially loved the fresh pizza.

If you're looking for a great place to enjoy a delicious meal, cold beer, and good company, The Shelter Brewing Co is a must-visit. We can't wait to return!

Great food great service This is my second review of Shelter, with a star added. Went on a Monday evening in the school holidays. Table service by James was professional and friendly- very impressed by his ability to remember our order in its entirety. He also showed great knowledge with my partner choosing beers. Also had a lovely server with accent whose name I didn’t grab… she was super sweet and helpful in trying to get more colouring sheets for my children. Great service from everyone really. My only criticism is the vegetarian main options are limited. However the honey carrots, chips and the corn poppers were great.

Cold coffee The last two times I've been for coffee it's been Luke warm. My friends also not happy about their coffee being Luke warm. Sort it out or loose custom.